Skip to main content

Restore Purchases not working

Bug Reports

I am still subscribed. When I choose restore purchases it says it restored successfully. I then get a screen that says “Thank You for supporting us. Extra features unlocked.” When I go to a photo and choose “Set Photo as Cover” it immediately prompts me to join like it doesn’t recognize my membership at all. From that page I choose “Restore Purchases”. That’s when I get the action was successful followed by the Thank You page. It still will not allow me to choose a new photo cover. I have deleted and reinstalled the app, but I get the same results.

Posted by BigDawg308 ·
Status: In Progress3 comments

Log in to comment and vote

Comments3

  • Ted Mader changed status to In Progress
    Team•

    Sep 18

    Pinned

    Hey @BigDawg308, thank you for supporting my work on Patina Project. I’m looking into what’s happening here, and I will get back to you with an update. 🙇

    • BigDawg308

      •

      Sep 21

      I don’t know what’s been done, but it’s working now. Thank you.

      • Ted Mader

        Team•

        Sep 22

        Glad to hear it is working again! We are still working on a complete fix, so I will keep this request open until we have an update.