Unlink your Stitchdown Premium account
How to disconnect Stitchdown Premium from your Patina Project account
Written By Ted Mader
Last updated About 3 hours ago
This guide shows you how to disconnect (unlink) a Stitchdown Premium membership from your Patina Project account. Do this when the membership is connected to the wrong account, or when you want to move it to another Patina Project account, like a partner's or a spouse's.
A Stitchdown Premium membership can be connected to one Patina Project account at a time.
Before you start
Sign in to the Patina Project account that has Stitchdown Premium connected. Only that account can disconnect it.
Disconnecting does not cancel your Stitchdown Premium membership. It only removes the connection to this Patina Project account.
Steps
1. Open Settings
Tap the menu icon (☰) at the top of the Home screen or your profile.
2. Tap Partner accounts
You'll see Stitchdown Premium with a Disconnect button.
3. Tap Disconnect
A message asks Disconnect Stitchdown Premium? Tap Disconnect to confirm.
You'll see Stitchdown Premium disconnected. The row now shows Connect.
Move the membership to another account
Sign out of the account you just disconnected.
Sign in to the other Patina Project account.
Go to Settings → Partner accounts and tap Connect next to Stitchdown Premium.
Sign in with your Stitchdown Premium account when asked.
Verify it worked
On the account you disconnected, Settings → Partner accounts shows Connect next to Stitchdown Premium. On the new account, it shows Disconnect under Connected.
What happens to contest registrations
Pairs already registered in the Stitchdown Patina Thunderdome stay registered. To register a pair from the new account, that account must own the pair. A pair already entered this season can't be entered a second time.
Common issues
"This Stitchdown account is linked to another Patina Project account": Your membership is still connected somewhere else. Sign in to that account and disconnect it first. If you can't get into that account, contact us through chat and we'll disconnect it for you.
"Could not disconnect Stitchdown Premium": Check your connection and try again.
Registering for the contest with the wrong account? On the registration form, tap Not the right account? Use a different one to disconnect and sign in with the right membership.
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